Where your order ships from
Festive Goodss is operated by PRINTS FLINT LLC. Our jackets are made by our manufacturing partner and ship directly from our partner's warehouse overseas. We do not hold stock in the United States, and we do not operate a store, showroom or warehouse at our registered business address. Please factor the overseas transit time below into your delivery expectations.
How long delivery takes
All timeframes below are in business days (Monday to Friday, excluding public holidays). They are not calendar days.
| Stage | Timeframe |
|---|---|
| Order processing | 3–5 business days |
| Transit | 8–12 business days |
| Total estimated delivery | 11–17 business days |
Order cut-off: orders placed before 6:00 PM MT, Monday to Friday, begin processing the same business day. Orders placed after that time, or on a weekend or public holiday, begin processing the next business day.
Shipping rates
| Order subtotal | Shipping |
|---|---|
| Under $60.00 | $7.95 flat rate |
| $60.00 and over | Free |
The $60 free-shipping threshold is calculated on your subtotal after any discount codes are applied. Sales tax and any import duties are already included in the price you see — there is nothing extra to pay when your parcel arrives.
Where we ship
We ship to the 48 contiguous United States and Washington, D.C. only.
We do not currently ship to:
- Alaska and Hawaii
- Puerto Rico, Guam, the U.S. Virgin Islands and other U.S. territories
- Military addresses (APO, FPO and DPO)
- Any address outside the United States
If you enter an address in one of these areas at checkout, no shipping rate will appear and the order cannot be completed.
Carriers and P.O. Boxes
We ship with USPS and FedEx. We accept P.O. Box addresses — those orders are sent via USPS, because FedEx does not deliver to P.O. Boxes.
Tracking
You will receive a shipping confirmation email with a tracking number once your parcel leaves the warehouse. Tracking can take up to 72 hours to show its first scan. A tracking number being issued means the label has been created; it is not confirmation that the parcel has been delivered.
Changing or cancelling an order
You can cancel an order free of charge within 24 hours of placing it. Email support@festivegoodss.com with your order number. After 24 hours the order may already be in production and we may not be able to stop it.
If you need to correct a shipping address, email us as soon as possible. We cannot redirect a parcel once it has shipped.
Delays, lost and undeliverable parcels
Customs clearance, carrier backlogs and severe weather can add time beyond the estimates above. If your tracking has not updated for 10 business days, email us and we will open an enquiry with the carrier.
If a parcel is returned to us as undeliverable because of an incorrect or incomplete address, we will contact you to arrange reshipment. Reshipping costs may apply.
Contact
Email support@festivegoodss.com or call +1 (719) 447-2315. We reply to email within 24 hours.
PRINTS FLINT LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
This is our registered business address for correspondence only. It is not a store, a showroom or a warehouse, and it is not the address for returns. Returns have their own address — see our Refund & Returns Policy.