How you pay
Checkout on festivegoodss.com is processed through Shopify's secure checkout. The payment methods available to you are shown at the payment step of checkout — we only display methods that are actually active on this store, and we do not show card or wallet badges for methods we cannot accept.
Currency
All prices and charges are in U.S. dollars (USD). The price you see on the product page is the price charged, with sales tax and import duties already included. Shipping is added separately at checkout: $7.95, or free on orders of $60 or more after discounts.
When you are charged
Your payment method is charged when you complete checkout. If we cancel your order for any reason, the charge is refunded in full to the same payment method.
What appears on your statement
Your bank or card statement will show a descriptor associated with this store rather than the product name. If you see a charge you do not recognise, email support@festivegoodss.com with the date and amount before disputing it with your bank — we can usually identify it within a few hours.
Security
We never see or store your full card number. Card details are captured and processed by our payment provider through Shopify's PCI-compliant checkout. The site is served over HTTPS.
Declined payments
If your payment is declined, the order is not placed and no goods are reserved. Declines usually come from the issuing bank — commonly an address mismatch, an international-transaction block, or an insufficient balance. Check with your bank first, then try again or use a different method.
Refunds
Refunds are always returned to the original payment method. We cannot refund to a different card or account. See our Refund & Returns Policy for timing.
Contact
Email support@festivegoodss.com or call +1 (719) 447-2315. We reply to email within 24 hours.